Responsibilities:

• Responsible for supporting in technical for cultivating customer needs including added services / non-standard services to support the Sales Team at HQ & Regional.
• Communicating and documenting the solutions to be implemented to clients.
• Collaboration with Tech Solution Team & O&M Team to ensure the delivery of suitable solutions.
• Coordinate and support the Customer Relationship Management (CRM) team in explaining technical matters related to outages/churn possibilities.
• Preparing technology & business solution dept. update reports accurately and provide recommendation analysis to ensure the targets are achieved.
• Perform collaboration and coordination with internal and/or external stakeholders to ensure all processes runs smoothly.
• Keep updated on new Technology and recommend/propose new Solutions / Business Opportunities to all stakeholders.

Requirements:

• Have 4-7 experiences in related field
• Bachelor degree in Telecommunication Engineering/Business Management
• Have good communication, reporting and presentation skill. 
• Fluent in English both written & verbal.
• Experience in Design, Config/implementation, Troubleshooting 
• Attention to detail
• Familiar with Networking (Router, Switch, Firewall, etc.), SDWAN, Access Point WiFi,Radio Wireless, Fiber optic tech.
• Have knowledge on Cloud (AWS, GCP, etc.)

Important Notes

We will never ask for the exchange of money, credit card detail or trial of any application in the recruitment process. Please be aware of any suspicious email, Whatsapp or telegram activity from people who could be pretending to be recruiters from our company. If in doubt please ignore the message or reach us at career@protelindo.net